UPDATED 6/1/2020:

The threat of COVID-19 is ongoing throughout the United States. As a way to mitigate the risk of exposure to COVID-19, our practice has transitioned to providing most services via telecommunications technology. Use of telecommunications technology reduces the need for persons to come into close contact with each other or to be in areas where exposure to COVID-19 may occur. However, in some situations, teletherapy services may not be adequate, and in-person services may be more appropriate. Effective June 2, 2020, Woodview Psychology Group will begin seeing a limited number clients in our offices.

The decision about whether to engage in in-person services is based on current conditions and guidelines, which may change based on consideration of health and safety issues. Such a decision will be made based on the health and safety of our clients, psychologists, and staff.

In order to provide you with in-person services, the following protocols must be followed by patients/clients and providers:

  • Reception seating is unavailable at this time; you will be asked to wait in your vehicle or outside the office until you receive a text, email, or phone call from office staff indicating that you can enter the office.
  • Patients/clients and providers will be required to wear face masks while in the office. If you do not have a face mask, one will be provided to you.
  • Hand sanitizer will be provided at the office entrance and must be used upon entering the office.
  • A no-touch thermometer will be used to take your temperature. If you have a temperature of 99 degrees or above, you will be sent home.
  • You will not present for in-person services if you have a fever, shortness of breath, coughing, or any other symptoms associated with COVID-19 or if you have been exposed to another person who is showing signs of infection or has confirmed COVID-19 within the past two weeks.
  • The usual policies of payment for missed sessions with less than 24 hours’ advance notice are suspended during the current situation.
  • There will be no physical contact with others in the office; "social-distancing" requirements must be met, meaning that you must maintain a six-foot distance from others while in offices, waiting rooms, and other areas.
  • If you are bringing a child or other dependent in for services, you agree to ensure that both you and your child/dependent follow all of these protocols.
We remain committed to following state and federal guidelines and to adhering to prevailing professional healthcare standards to limit the transmission of COVID-19 in our offices. Despite our careful attention to sanitization, social distancing, and other protocols, there is still a chance that you will be exposed to COVID-19 in our office. If, at any point, you prefer to stop in-person services or to consider transitioning to remote services, please let your provider know.

UPDATED 5/4/20:
Indiana's "Stay-at-Home" order was extended through May 15. Woodview Psychology Group will continue to use telehealth services until that time. Once the order is lifted, clients will be scheduled for in-office sessions, and we will continue to follow CDC guidelines to prevent the spread of illnesses.

UPDATED 4/21/20:
Indiana's "Stay-at-Home" order was extended through May 1. Woodview Psychology Group will continue to use telehealth services until that time. Once the order is lifted, clients will be scheduled for in-office sessions, and we will continue to follow CDC guidelines to prevent the spread of illnesses.

UPDATED 3/18/20:
Woodview Psychology Group will be using Zoom for Healthcare to conduct online telehealth sessions and DBT groups. For more information on how to use Zoom for your sessions, please see https://support.zoom.us/hc/en-us/articles/201362193-How-Do-I-Join-A-Meeting-

UPDATED 3/16/20:
Woodview Psychology Group is responding to news of COVID-19 by weighing health risks and the mental health needs of our clients. Our doors are open to our clients with the option of clients and/or psychologists requesting online sessions. As of this afternoon (3/16), we decided to move our groups/classes to an online video communication service that uses a HIPAA compliant platform (VSee) that you can access using a smartphone or computer (https://vsee.com/patient/).

If you participate in our DBT groups or RO-DBT classes, we will be using
Zoom Pro. Please send your provider your private email address and complete the Consent for Tele-Psychological Services form. We will send you an invitation to join group.

Individual clients will coordinate with their providers to arrange in-person or online sessions. We anticipate moving to online 1:1 sessions and group sessions later this week. Please reach out to your provider to make arrangements with them. If you choose to attend sessions in person this week, ensure that you do not have symptoms of the flu or Coronavirus (e.g., fever, dry cough). If you do, please request online sessions. Also, if you have been exposed to someone diagnosed with or suspected to have the Coronavirus, plan to participate in your scheduled appointments online. We will do the same for you.

We are practicing preventative actions as recommended by the CDC to prevent the spread of illnesses. Feel free to bring hand sanitizer (or wear gloves) if this helps you feel more comfortable. You may also use an alternate waiting area (such as your car) until your provider sends you a text letting you know they're ready to see you. We will do our best to work within recommended guidelines. There may be a time this week when all sessions are restricted to VSee or Zoom, based on CDC recommendations.

Thank you for your willingness to work with us through this transition process. We look forward to seeing you this week!